Terms & Conditions

“Account” means the registered account through which you access the Service.

“Customer Data” means the data, content, and materials you submit to, connect to, or generate within the Service.

“Subscription” means a paid or free plan that determines your access to features and usage limits.

“Authorized Users” means individuals you permit to use the Service under your Account.

You must be at least 18 years old and capable of forming a binding contract to use the Service. You are responsible for the accuracy of your registration information, for maintaining the confidentiality of your credentials, and for all activity that occurs under your Account and that of your Authorized Users. Notify us promptly of any unauthorized use.

Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes. You agree not to:

• Copy, modify, reverse engineer, decompile, or create derivative works of the Service, except to the extent this restriction is prohibited by law.

• Resell, sublicense, or provide the Service to third parties except as expressly permitted.

• Use the Service to transmit unlawful, infringing, harmful, deceptive, or unsolicited content, or to violate the rights of others.

• Probe, scan, or test the vulnerability of the Service, breach security or authentication measures, or interfere with or disrupt the Service.

• Use the Service to build a competing product or to benchmark for competitive purposes without our written consent.

• Exceed usage limits, circumvent rate limits, or use automated means to access the Service except through documented interfaces.

Paid features require a Subscription. Fees, billing frequency, and usage limits are described at the point of purchase or in an order. Unless stated otherwise, fees are billed in advance, are non-refundable except as required by law, and exclude taxes, which are your responsibility.

Subscriptions renew automatically for successive periods unless cancelled before the end of the then-current term. You may cancel renewal through your Account or by contacting us; cancellation takes effect at the end of the current paid period. We may change pricing on renewal with prior notice.

We may offer a free tier or a time-limited free trial. Trials are provided as is, may be modified or discontinued, and may convert to a paid Subscription at the end of the trial period unless you cancel beforehand.

As between you and us, you retain all rights in your Customer Data. You grant us a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Data solely to provide, secure, support, and improve the Service for you and to comply with law. You represent that you have all rights and permissions necessary to provide Customer Data and that its processing under these Terms will not violate any law or third-party right.

We may generate and use de-identified and aggregated data derived from use of the Service for analytics and improvement, provided such data does not identify you or any individual.

The Service, including its software, design, models, documentation, and all related intellectual property, is and remains the exclusive property of us and our licensors. Except for the limited rights expressly granted to you, no rights are transferred. Feedback you provide may be used by us without restriction or obligation to you.

The Service integrates with third-party services and AI providers. Your use of those services is governed by their own terms, and we are not responsible for them. You are responsible for the integrations you enable and the scopes you authorize.

The Service produces AI-generated scores, analyses, and draft content. These outputs may be inaccurate, incomplete, or unsuitable for a particular purpose. You are responsible for reviewing outputs before relying on or publishing them, and for ensuring that any content you publish complies with applicable laws and platform policies.

We strive to keep the Service available but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features, in whole or in part, and will use reasonable efforts to provide notice of material adverse changes. Planned maintenance and updates may temporarily affect availability.

EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY OUTPUT WILL BE ACCURATE OR RELIABLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

You will defend, indemnify, and hold us harmless from and against claims, damages, liabilities, and reasonable expenses (including reasonable attorneys’ fees) arising from your Customer Data, your use of the Service in violation of these Terms or applicable law, or your infringement of any third-party right.

Each party may access confidential information of the other. The receiving party will use confidential information only to perform under these Terms and will protect it with at least reasonable care. This obligation does not apply to information that is public through no fault of the receiving party, independently developed, or lawfully obtained from a third party.

These Terms apply while you use the Service. You may stop using the Service and close your Account at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay fees when due, or use the Service in a manner that poses a risk to us or others. Upon termination, your right to use the Service ceases. We will make Customer Data available for export for a limited period after termination, after which it may be deleted in the ordinary course. Provisions that by their nature should survive termination will survive.

These Terms are governed by the laws of the State of New Jersey, United States, without regard to its conflict-of-laws rules. The parties consent to the exclusive jurisdiction of the state and federal courts located in New Jersey for any dispute not subject to an agreed alternative dispute-resolution process, and waive any objection to venue in those courts.

We may update these Terms from time to time. When we make material changes, we will update the effective date and, where appropriate, provide additional notice. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Terms.

These Terms, together with any order and any applicable data-processing agreement, are the entire agreement between the parties regarding the Service and supersede prior agreements on the subject. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control.

Questions about these Terms can be directed to:

• CloudOneSoftware LLC

• Jersey City, New Jersey, United States

• Support and inquiries: support@cloudonesoftware.com

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